Privacy Policy | Premier Care Solutions, LLC

PREmier care solutions

SERving all metro atlanta areas Phone: 678-919-1132

Privacy Policy for Premier Care Solutions

Last Updated: June 19, 2025

Introduction

At Premier Care Solutions ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Examples of SMS Messages You May Receive

“Premier Care Solutions: Your caregiver is scheduled for 10:00 AM tomorrow. Questions? Call (678) 919-1132. Reply STOP to opt-out."

“Premier Care Solutions: A new care schedule update has been posted to your client portal. Please review at your convenience. Reply HELP for assistance.”

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you visit our website, and information from third-party sources.

Personal Information You Provide

We may collect personal information that you provide to us, such as:

Contact information (name, email address, phone number, mailing address)
Demographic information (age, date of birth)
Health information necessary to provide appropriate care services
Insurance information
Emergency contact information
Information provided in forms, surveys, or other interactive portions of our website
Employment information if you apply for a job with us

Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and usage of our website, including:

IP address
Browser type
Operating system
Pages you view
Time and date of your visit
Time spent on those pages
Referring website addresses

We may use cookies, web beacons, and other tracking technologies to collect this information.

How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process and complete transactions
Send administrative information, such as appointment reminders
Respond to your comments, questions, and requests
Communicate with you about products, services, offers, and events
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with legal and regulatory requirements

Disclosure of Your Information

We may share your personal information in the following situations:

Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
Healthcare Providers: We may share your information with healthcare providers involved in your care.
Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.
Legal Obligations: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
With Your Consent: We may share your information with your consent or at your direction.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to object to processing of your information
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

SMS Consent and Disclosure

By opting in to SMS messages from Premier Care Solutions, you may receive text messages such as:

“Your caregiver is scheduled for 10:00 AM tomorrow.”
“A new appointment has been confirmed for next week.”
“We are checking in regarding your upcoming care needs.”

Message frequency may vary. Message and data rates may apply. You can opt out anytime by replying "STOP." For help, reply "HELP."

SMS opt-in or phone numbers for the purposes of SMS are not being shared with any third party or affiliate company for marketing purposes.

Children's Privacy

Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Fees and Payment

Message frequency may vary. Message/data rates may apply.

Fee Schedule: Our fees for services are outlined in our current fee schedule, which may be updated periodically. Clients will be notified of any fee changes at least 30 days in advance.

Payment Terms: Payment is due according to the terms specified in the Care Agreement. We accept various payment methods, including credit cards, checks, and electronic funds transfers.

Late Payments: Late payments may be subject to a late fee as specified in the Care Agreement. Continued non-payment may result in suspension or termination of services.

Insurance and Third-Party Payments: While we may assist clients in submitting claims to insurance or other third-party payers, the client remains responsible for any fees not covered by such third parties.

Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.